Planet Shopper
Planet Shopper Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Planet Shopper has 1.2 star rating based on 72 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Looked like a cool product, We want what we paid for, Looks like cool products.
Cons: Hard to get ahold of give unusable web address on receipt, Does not send product, Hard to contact with costumer service.Recent recommendations regarding this business are as follows: "Please Please Please DON'T ORDER FROM THIS COMPANY!", "Please please please do not order from this company!", "Go somewhere else", "I don't know until I get a resolution", "Do not buy from this company".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Planet Shopper has 1.2 star rating based on 72 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Looked like a cool product, We want what we paid for, Looks like cool products.
Cons: Hard to get ahold of give unusable web address on receipt, Does not send product, Hard to contact with costumer service.Recent recommendations regarding this business are as follows: "Please Please Please DON'T ORDER FROM THIS COMPANY!", "Please please please do not order from this company!", "Go somewhere else", "I don't know until I get a resolution", "Do not buy from this company".
Most users ask Planet Shopper for the refund as a solution to their issues.
Consumers are not pleased with Turnaround Time and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Planet Shopper Reviews
"They sent me the wrong order and ripped me off"
They sent me the wrong order! I ordered 3 of the same color lip gloss, I received 1 and it is the wrong color. I tried to send an email but it will not let me...
"Worst company I've ever encountered!!!"
On 7/5/23 i placed an order before I read the bad reviews about this company. Not less than 20 minutes after placing the order, I emailed to cancel. No...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Worst company I've ever encountered!!!
On 7/5/23 i placed an order before I read the bad reviews about this company. Not less than 20 minutes after placing the order, I emailed to cancel.
No response. Finally, after 2 or 3 days someone emailed and say they are not getting my emails but yet they say it was too late to cancel the order because it was getting ready to be shipped, and if I didn't want the order when I receive it let her know, and she will send instructions on how to return it. Which is so bizarre! So I emailed 4or 5 times asking for instructions to return the order.
Guess what? Nothing. No response! Been emailing them for 4 days now since I receive the order.
YOUR REQUEST HAVE BEEN RECEIVED SOMEONE WILL CONTACT YOU SOON is what I'm getting whenever I email them.so I guess they will continue to ignore me until It's too late to return and get a refund.
SCAM SCAM SCAM!!! And something needs to be done about them!!!
- Bad reviews
Preferred solution: Full refund
User's recommendation: Please Please Please DON'T ORDER FROM THIS COMPANY!!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Palm Springs, California
Worst company I've ever encountered
Placed an order before I read about all the bad reviews. Not less than 20 minutes after I placed the order, I emailed to cancel the order but kept getting the run around.
They claim they were not getting my emails, but yet they say it was too late to cancel. Then finally 2or 3 days later she tells me when I receive the order if I didn't want it let her know, and she will send instructions on how to return it. Which is the most bizarre thing I have ever heard of. So the day I receive it, I email for the instructions.
Guess what? This is day 4. Have not heard from anyone.
SCAM SCAM SCAM!!! RIPPING PEOPLE OFF!!!
Placed order 7/5/23
User's recommendation: Please please please do not order from this company!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Head Of Westport, Massachusetts
Have not received my order
I order a cover up on April 10, 2023 and have not received the product 18 days later. My Visa card was charged $21.90.
Ref# 8594. I am afraid this is a scam.
Can I please receive and explanation on the delay before I dispute this charge. I cannot contact by phone which leaves me very suspicious.
Please advise
Lori Arsenault
(508) 958****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brentwood, California
Run around on order
I ordered a electric razor, was given a confirmation number (which I have lost) when I checked on order I keep getting text promising to help but get no where. Going on a month now, was told 7 to 15 days.go elsewhere
User's recommendation: Go somewhere else
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Order
I ordered a electric razor, $29.95, imasking now are you a scam, you probably won't answer but after readi g reviews it sounds like you are. I'm really disappointed that this is how you make your money.
If not received quickly I will have the bank authorities contact you for a refund and further action if necessary. Sorry but we're tired of low lif companies.
- Good prices
- Bad reviews
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cannot track package and have not received it either
I ordered an item received a confirmation abd a tracking number the tracking number can not be located and i have not got what i purchased either
- Alot of items to choose
- Not receiving adequate information
Preferred solution: Deliver product or service ordered
User's recommendation: I don't know until I get a resolution
Wheeling, Illinois
They sent me the wrong order and ripped me off
They sent me the wrong order! I ordered 3 of the same color lip gloss, I received 1 and it is the wrong color.
I tried to send an email but it will not let me post my screenshot of my order ( proof ), there is absolutely no way to contact this place and they took my money and now I'll never see what I ordered or get the money back on my credit card!!!Very unhappy customer!!! This place should be shut down.Do not buy from this company.
User's recommendation: Do not buy from this company
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Diego, California
Did not receive my order The 2 color concealer
I never got the product. No way to get in contact with anyone not a quick turnaround . Never stated that it's overseas and you have to wait
User's recommendation: You take a Risk
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
I have yet to receive my merchandise. No one has tried to contact me nor reply to me after chatting, emailing what kind of customer service is this. Your company socks!
This company sucks don't deliver your merchandise. I think this company is a scam! Please be mindful where you spend your money.
User's recommendation: Do not buy anything from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Let ppl know this company is a rip off with no customer service no. to contact anyone.
Regardless to what u see on satisfied customers it's a lie this company is a scam to get ur money and no product. U will not receive any merchandise. Look at reviews online before donating ur hard earn money to a fraud company.
Preferred solution: Full refund
User's recommendation: Don't buy from this site u will only be donating ur hard earn money to them. If u want to give ur money away go donate to ur local shelter instead at least u will be helping a needed person and not a rich corporation who just ripping ppl. off.
Charlotte, North Carolina
Did not purchase
I have been billed $21.90 for 2months. I have not ordered anything. Please credit my account.
Cheryl Snodgrass
(704) 645-****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Doylestown, Pennsylvania
Still waiting for my product
Still waiting for my foundation
It has been a month
I received one email saying it is in transit
Where is it??!??
User's recommendation: Don’t be in a hurry
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Chicago, Illinois
I have still not received my order
I have not yet received my order, no tracking info yet, you keep emailing me to place another order.
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This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Bakersfield, California
I want to know how to return the ivory makeup
I ordered the beauty cream JIaya Beauty Cream I ordered A color bright and a color neutral they sent me the neutral but they sent me an ivory instead of the bright do you know how to return the ivory one
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Chicago, Illinois
I ordered from this company and still a month later have not received anything...this is a scam...do not order...they take your money and you will never get it...it comes from China and I am out my
I paid or m order and have not received my order or refund a month later...I try to get info and it is a dead end...says it left China...this is a scam!!! I have not gotten anything for my $24. Purchase!!!
User's recommendation: Don't fall for this! It is a scam!
Wesley Chapel, Florida
To help you not order from this website.
I ordered products and the city was incorrect. The tracking your package good luck.
I email several times and tried to call them with no contact phone # available available just bad buisness!
Oh, they have live chat that can't help. Calling my credit company to stop payment asap!
User's recommendation: Beware
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Thanks, I canceled my order and the card I used.